Privacy Policy

Introduction

NeuroNex Coaching (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA), No. 4 of 2013. By using our website (www.neuronexcoaching.com), you consent to the data practices described in this policy.

 

Information We Collect

We may collect and process the following types of personal information:

1. Personal Identification Information: Name, email address, phone number, and other contact details.
2. Technical Data: IP address, browser type, operating system, and browsing behaviour.
3. Usage Data: Information on how you use our website, products, and services.

 

How We Collect Information

We collect personal information through:

1. Direct Interactions: When you fill out forms, subscribe to our newsletters, or communicate with us via email or phone.
2. Automated Technologies: Cookies, server logs, and other similar technologies.

 

Use of Personal Information

We use the personal information we collect to:

1. Provide and improve our services.
2. Communicate with you, including responding to your enquiries.
3. Send promotional materials and newsletters (with your consent).
4. Maintain our website and ensure its security.
5. Comply with legal obligations and protect our legal rights.

 

Sharing of Personal Information

We do not share your personal information with third parties, except as required by law or as necessary to provide our services. This may include:

1. Service providers who perform services on our behalf.
2. Legal and regulatory authorities when required by law.

 

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

 

Your Rights

Under POPIA, you have the right to:

1. Access your personal information.
2. Correct or update your personal information.
3. Object to the processing of your personal information.
4. Request the deletion of your personal information.
5. Lodge a complaint with the Information Regulator.

 

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NeuroNex Coaching
Email: connect@neuronexcoaching.com
Tel: 083 283 7551

 

Conclusion

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.